This Privacy Notice relates to personal data that Gatwick Airport Chaplaincy collects about you when you access our websites or seek pastoral support from the chaplaincy team. Gatwick Airport Chaplaincy is committed to protecting your personal information when you use one of our services.

Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data, including the UK General Data Protection Regulation (UK GDPR).

Gatwick Airport Chaplaincy requires this personal data to enable it to provide the information which you have asked for, or to facilitate the provision of a service to you.

Any information you disclose to Gatwick Airport Chaplaincy that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sexual orientation is classified by data protection law as “special category” data and Gatwick Airport Chaplaincy is aware of its obligation to treat this information with particular care.

It is lawful for Gatwick Airport Chaplaincy to process this data because you have given the data to Gatwick Airport Chaplaincy for the specific purposes described above and in doing so have consented to the Gatwick Airport Chaplaincy using it for those purposes and only for those purposes.

Gatwick Airport Limited is the ‘data controller’. The Legal Department, including the GDPR Officer, oversees data protection. For the purposes of Gatwick Airport Chaplaincy, your data may also be handled by and Administrator or volunteers in order to provide pastoral support. Gatwick Airport Chaplaincy will not add your details to any membership list. Gatwick Airport Chaplaincy will retain your data for as long as is necessary to fulfill the purposes for which you provided it.

1. What information will we collect about you from the website?
When you use the Gatwick Airport Chaplaincy website, we will collect the following information about you:
• Name
• Email address
• Mobile number
• Any other information you give in the ‘message’ box

In addition, Gatwick Airport Chaplaincy collects information about how you use our services via our website. This includes collecting unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other network device on the internet.

We also use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on the site. This information is aggregated and anonymised, and is used only to improve our website and services. You can learn more about how Google uses this data at www.google.com/policies/privacy/partners/

Our website hosting provider (Wix), uses these cookies on our website:
• XSRF-TOKEN – Helps prevent fraudulent requests (Session, Essential)
• hs – Security cookie for Hive (legacy) (Session, Essential)
• svSession – Identifies user sessions (12 months, Essential)
• SSR-caching – Improves site performance/rendering (24 hours, Essential)
• TS* – Detects and prevents attacks (Session, Essential)
• bSession – Measures system effectiveness (24 hours, Essential)
• fedops.logger.sessionId – Tracks errors and resilience issues (12 months, Essential)
• _wixAB3|* – Supports site experiments and testing (6 months, Essential)
• server-session-bind – Protects APIs (Session, Essential)
• client-session-bind – Protects APIs (Session, Essential)

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2. What information will we collect from you for pastoral support?

When you speak to a member of the Gatwick Airport Chaplaincy team, we may collect the following information about you:
• Name
• Email address
• Mobile number
• such other personal data that you give us.

3. How will Gatwick Airport Chaplaincy use the information it collects about me?

Gatwick Airport Chaplaincy will use your data for several purposes including the following:
• To deal with your requests and inquiries related to the services.
• To deal with any new and ongoing pastoral support for anybody.

The conversations you have with one of our Chaplains are confidential and any information provided will not be shared with third parties external to chaplaincy & Gatwick Airport Ltd. The exception is where the information provided is a matter of safeguarding or security at Gatwick Airport.

Your personal information may be shared with the Gatwick Customer Service Team, with your agreement so that they can follow up on your experience. Your personal information may be shared with Gatwick Travel Care, where Gatwick Airport Chaplaincy signposts you to their support.

The lawful justification for collecting and using your personal data is that it is necessary for the performance of the services to which you contractually enter when you engage with the Gatwick Airport Chaplaincy team by whatever means.

4. How will Gatwick Airport Chaplaincy keep my information?
Your information will be retained in a secure environment and access to it will be restricted according to the 'need to know' principle.

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5. What rights do I have over my personal data?
Under UK GDPR, you have the right to:
• Access your personal data by making a subject access request.
• Rectification, erasure, or restriction of your information where this is justified.
• Object to the processing of your information where this is justified.
• Data portability.

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6. To exercise your rights
If you have any concerns about how Gatwick Airport Chaplaincy is handling your personal data, please contact the Gatwick Airport Chaplaincy Head.
By Email- Sue.Lepp@gatwickairport.com
By Post - Gatwick Airport Chaplaincy, Room 3033a, South Terminal, Gatwick Airport, West
Sussex RH6 0NP, UK

If your concerns are not satisfactorily addressed, you have the right to complain to the
Information Commissioner’s Office